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Quality Incentive Program (QIP) Overview

The QIP is designed to improve individual outcomes, service provider performance, and the quality of services. Service providers who participate in QIP are eligible for incentive payments when their performance meets or exceeds quality measures developed by DDS with input from stakeholders.

The QIP Stakeholder Workgroup helped determine areas of focus for the QIP, and each focus area has one or more quality measure(s) tied to specific desired outcomes, with corresponding performance targets and incentives.

Rate reform in California’s developmental services system means changing the way the state pays for services. The goal of rate reform is to make sure that the payment system is fair, supports providing high-quality care, and that it helps people get the services they need. For more information about Rate Reform, please visit the Rate Reform Full Implementation Overview directive.

For more information about the Quality Incentive Program (QIP), please see the Quality Incentive Program correspondence.

Directive

QIP Resources

Prevention and Wellness

The desired outcome of this quality measure is for individuals in residential facilities to receive preventative health services at medically recommended frequencies.
Currently the following residential service types are eligible to participate in the quality measure:

Quality Incentive Rate (subject to Rate Reform)

  • Adult Residential Facilities for Persons with Special Health Needs (ARFPSHN)
  • Family Home Agency (FHA)
  • Residential Facility serving Adults (Owner or Staff Operated)
  • Residential Facility serving Children (Owner or Staff Operated)
  • Residential Care Facilities for the Elderly (RCFE)
    (service codes 113, 905 and 915)

One-Time Incentive (not subject to Rate Reform)

  • Enhanced Behavioral Supports Homes (EBSH)
  • Group Home for Children with Special Healthcare Needs (GHCSHN)
  • Residential Care Facilities for the Elderly (RCFE)
    (service codes 096 and 114)

Directive

FY 2026-27 Prevention and Wellness Data Collection Resources

For questions about the Prevention and Wellness quality measure, please email: QIPQuestions@dds.ca.gov

Employment Access and Capacity

The desired outcome is that individuals who want CIE are employed and receive CIE placement support in accordance with their preferences and needs.

Directive

FY 2026-27 Employment Data Collection Resources

Consumer Satisfaction with CIE
The desired outcome is that individuals are satisfied with their employment supports and CIE placement.

For questions about the Employment Access, Capacity, or Consumer Satisfaction quality measures, please email: QIPQuestions@dds.ca.gov

Early Intervention Services for Children and Families

The desired outcome is that children and families receive timely access to Early Intervention services.

Directives

CY 2024 Data Collection Resources

For questions about the Early Intervention quality measure, please email: QIPQuestions@dds.ca.gov

Individual and Family Satisfaction

The desired outcome is that individuals and families are satisfied with the services and supports they receive; such as how they spend their time, choices about their life decisions, and where they live.

Provider Capacity
The desired outcome of this measure is to collect data which will be used to enhance the Provider Directory, which is the database of service providers operating across California. Additionally, the data collected on provider capacity will be used to support a deeper understanding of services and service providers in California and to identify areas of need, which will inform policy and resource development to support service providers. The data will also be used to assist in planning future reporting and quality measures as part of the QIP.

Directive

FY 2026-27 Provider Capacity Data Collection Resources


Service Provider QIP Survey and Compliance Status

If you meet the service provider eligibility description below and have not received an invitation to participate in the QIP survey, please contact QIPquestions@dds.ca.gov. Please provide your vendor name and vendor number/ID when emailing.

Service Provider Eligibility

Existing service providers with POS authorizations during FY 2024-25 for QIP-eligible service codes (see attachment B) will be eligible to participate in one or more of the three QIP surveys. Survey providers must:

  1. Be validated in the Provider Directory as of October 30, 2025.
  2. Maintain compliance with Electronic Visit Verification guidelines.
  3. Be up to date with compliance with independent audits/reviews.
  4. Maintain compliance with Home and Community Based Services (HCBS) Final Rule regulations. Please note, as of July 2025, all service providers were determined to be initially compliant with the HCBS Settings requirement.

Click on one of the three links below to view the compliance status by vendor number for each corresponding program. Please note the compliance status reflects a point in time. These lists will be updated weekly on Mondays through February 27, 2026. DDS will begin to confirm compliance status on February 27, 2026.

Provider QIP Survey Status

Look up a survey status for a QIP-eligible vendor from now through the submission deadline of January 31, 2026. The three statuses are: Not Required, Not Complete, Complete, Yes and No.

EVV Registration Status *COMING SOON*

Service providers have met this requirement by either completing EVV self-registration or the regional center has confirmed the service provider is exempt from the EVV requirement.

Independent Audit/Review Compliance Status

Service providers receiving payments from the Regional Centers greater than or equal to $500,000, have met this requirement by either submitting their most recently required independent audit/review to the Regional Center, or the Regional Center has granted the service provider an exemption from the requirement. Please see Welfare and Institutions Code Section 4652.5 for more details. The two statuses are: Yes, and No.

Provider Directory

Directives

Prevention and Wellness

Directives

Prevention and Wellness Resources

Employment

Directives

Employment Access Resources

Employment Capacity Resources

Early Intervention

Directives

Resources

Service Access & Workforce Capacity

Goals

Directives


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Last modified: December 26, 2025